3123 Nutrisystem Consumer Reviews and Complaints
It's inappropriate or not family friendly. I was forced to call for help. Which is probably the main reason they all failed. We completely understand how this can throw someone off. Comparing then to now, I realized I was eating roughly double what I should have been. It makes Marie look terrible in that TV add. March 11, An active athlete 21 years a collegiate soccer referee , 13 years ago I contacted Parkinson's Disease.
Our coupon experts have listed all the latest Nutrisystem coupons right here on this page because we all love a great deal. Go on, start shopping! One great advantage of Nutrisystem is customers determine when their shipments arrive. All Nutrisystem orders are delivered within four to 10 business days of placing an order or when your meals are scheduled to run out via FedEx. Orders contain both frozen foods and shelf-stable foods, but you can rest assured that everything will be in perfect condition upon arrival.
Customers can even make delivery easier with Auto-Delivery. This Nutrisystem shipping option saves customers a percentage off the Nutrisystem plan cost, and planned meals are shipped out to you once every four weeks.
At the end of a four-week plan, your payment method will automatically be re-billed and your food will ship out without any work on your part. If you need to cancel a food delivery, make sure that you do so before your order processes. Typically, you have until 6PM Eastern time on the date your order is scheduled to be processed to make the decision to cancel.
Before you make the decision to stick with a Nutrisystem plan, consider that every Nutrisystem purchase comes with a money back guarantee. All other Nutrisystem customers are covered by a day return and refund period for their unwanted food items. To send that food back, you can simply call customer service and the team will walk you through the return and refund process.
Typically, refunds are issued within two weeks of your returned items making their way back to Nutrisystem headquarters. Promo Codes Stores Blog. Add a comment Close comments Coupon worked. Show Promo Code BX Add a comment Close comments Thanks for the deal! Showing 12 of Balancing Frequent Meals with Regular Plans Part of the Nutrisystem plan focuses on limiting the amount of food at each meal.
You can shop for meals and foods a la carte and buy in small, individual quantity. You can refill your own meals as often as you would like with this choice rather than receiving schedule deliveries.
What is the best Nutrisystem Promo Code? Copy it and enter it on the Nutrisystem checkout page to use it.
So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food.
Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate.
We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds.
The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived.
Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick.
This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon.
I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food!
Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment.
Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote. It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow.
This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer. We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way.
We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!! Thank you for your patience and understanding. We are happy to hear you got the answers you needed.
We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific.
Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late. How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort.
The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up. We apologize that your 2nd order took longer than expected to get to you. We completely understand how this can throw someone off. We will be looking into this and reaching out. I sincerely appreciate all the help that Sheila offered. I won't hesitate to contact your Team Rep should I have other questions. See three emails I've previously sent. You don't honor your own company's policies.
Food was extremely poorly packed, melted and opened packaging. We are sorry that you had such a poor experience with us. We will be taking a look at your account and reaching out shortly. Customers can benefit from an online health tracking platform and individualized counseling from dieticians and weight loss coaches. Nutrisystem offers separate plans for men and women, with different options and price points customized to your weight loss goals.
With meals containing 12 grams or less of sugar, Nutrisystem takes the guesswork out of choosing optimal low-glycemic foods to stabilize blood sugar -- which could be good for people with any degree of insulin resistance. Any busy person who does not have time to prepare their own meals would benefit from having frozen and other pre-packaged meals and snacks delivered to their home. Nutrisystem will ship all the food you need to your doorstep, with free shipping included.
You can also find their products on QVC, at Costco and at several major grocers and mass retailers like Kroger and Walmart. Transition and maintenance plan: This program provides long-term fat loss success rather than just focusing on initial weight loss, which is important for those who need to establish lifelong healthy habits. While all of the meals offered by Nutrisystem are designed to comply with the USDA's recommendations for a nutritious diet, those who want to stick to a vegetarian diet can especially benefit from Nutrisystem.
You can avoid all animal products and still lose weight with Nutrisystem, with over 90 vegetarian options. Many people fail at diets because their bodies crave snacks to maintain their blood sugar levels throughout the day. Because Nutrisystem allows 6 meals a day, you can avoid a dip in your blood sugar that could lead to cravings.
By eating smaller portions, you can eat more frequently and still reach your weight loss goals. Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.
To see why, sign up below! Be in the know Get trending consumer news and recalls. Thanks Keep an eye on your inbox, the lastest consumer news is on it's way! This review is featured by Nutrisystem. March 11, An active athlete 21 years a collegiate soccer referee , 13 years ago I contacted Parkinson's Disease.
March 12, Nutrisystem response. Hello Willis, Thank you so much for your review and sharing your story. March 9, Tomorrow is my last day on turbo take off.
March 11, Nutrisystem response. Hello Lori, Thank you so much for your review. We will be sure to let his supervisor know what a great job he did on your phone call. Hi Karen, Thanks so much for sharing your review with us today.
Hope you have a great day! I have just received my second order and both times all of the dry pack chocolate items have been melted and squashed. You would think a company this large would have a better way of preventing this from happening. I am very very disappointed with nutrisystem.
I paid for an order that I never received and got credited without me receiving anything, only for the cost of food. I waited long years to be able to use your system and without any warning I already am loosing not pounds but money. I have chatted with counselors and they can not help, say to use the customer service which I have been trying with no luck. I want to voice my opinion of the recent ads featuring Marie Osmond. I believe this ad should be pulled from the advertising for Nutrisystem as it offends not only me but many people I have talked to.
I am appalled that your company needed to stoop to this incompantant level of advertising and use this as a ploy to gain more sales. Thank you for listening and please remove this ad from your advertising. I feel compelled to write to you. I am an elderly lady who placed an order today. I was assisted by a counselor, by the name of Oshal.
I was having difficulty when placing my order….. This young man was so courteous, kind, and most of all patient….. He should be commended for his great service. Oshal is certainly an asset to Nutrisystem!!!! Due to money issues, I will need to stop nutrisystem until I can afford it again. Thank you for all your help at this time.
Due to financial situation I need to either delay the next order till Feb. I completed one order from Nutrisystem, followed the program as designed for me and instead of losing I have gained weight. I have received my second order but after the results I have experienced with the first order wish to return the products for a refund. It is my understanding that you want your customer to be happy with their results or a refund will be issued for returned food. I have tried numerous times to reach a customer service rep but to no avail.
This kind of service would certainly lack of referrals. I need to quit the program at the end of the first month. I have no other complaints except that this is too expensive for my pocket. Thanks for everything Carol. I want you to know I received the package from you, and I will be sending it back on Monday. I have given up trying to make contact with anyone from your organization. Always a long wait on the phone, no way to leave a message, no call back options.
Not at all optomistic that you really want to talk with those who buy from you. I use to like Marie Osmond, but I guess she sold her sole to Nutrisystem. Levine needs to go, her big ears, long neck, flip collar, does not help Nutrisystem. I called to post-pone my second shipment due to illness and financial situation.
Its pretty much all pasta!!! Nothing like their advertising shows. I currently have 2 months of Nutrisystems meals in my home and have cancelled my program at this point. I have never been so disappointed in a product that claims to have delicious meals.
I just threw away a deep dish pizza that was so cardboard-like I could not chew it. The chicken alfredo I tried to eat last evening was like paste and the smell was horrible. That was also thrown away. If I can return any of this for a refund without paying an exorbitant shipping fee, please let me know. Stop using Marie Osmond. She has been sucked, plucked, nipped, tucked and airbrushed. Any person that attended to can look good. I received my order with the Fast5 and remainder of food.
When I opened the box I found the shipment had been handled rough and one container of food was broken open. It was a mess. The product was shipped by FedEx. I found when I opened the Fast 5 box there was no shaker bottle in the kit.
I understood there would be a shaker bottle in the kit. I will call Monday but wanted to let you know about my problem today. Please think about getting another commercial and keep me from having to change the channel.
It would be ever so nice not to hear any more about the little black dress. I need to cancel because I have reached my goal. Nutrisystem works and now I want to try it on my own.
Thanks for all your help. I just received notice shipment was sent on July If this order arrives then I am cancelling. Why do you offer delay possibilities and then disregard customers wishes? I received my order and I was sent 10 Chicken Parmesan Pasta lunches! I realize you were substituting for some other lunches. This lunch is one of my least favorites. I should have been notified so I could have made my own selections. I just opened a chocolate doughnut for breakfast, enjoy by date of Dec 10, and it was full of green mold.
I have a picture if you need to see it. Under the date was SF Has anyone else had this happen. Will you replace this item? I would like to cancel membership and not to receive future shipments.
Please send cancleation number. I need to discontinue my membership at this time. I was told I could do that by leaving a message here by Isabel. Please send a confirmation number. Have returned unused food in fourteen day money back guarantee period. Have not received refund and it has been two weeks, Customer service people have not been any help in solving this matter,.
Received non-perishable food last Friday at home: Never had this problem before.. HM phone Thank you. Of course charged for them.
My name is Mona Olinsky. I was previously on the program for 6 months and loved it. I reached my goal of weight loss and then some.
I have now started the program back as of August This time it has been a very unpleasant experience due to the shipments and arrival of my monthly food order. The order before this last one, all the frozen food was practically melted. And it was delivered more than a week after the regular food arrived.
The whole experience of trying to reach a live person in your customer service dept. And she managed to get my frozen food replacement shipped immediately. I understood that these things can happen as I was told last month there was a problem with the dry ice. However, this month my regular food was received a week ago today and I still have not received the frozen food. When I finally again got a live person to answer customer service this morning, I was told the frozen food will be shipped today.
I am almost out of frozen food selection. After a serious discussion I asked to speak to a Supervisor. Of course I was told they were all busy and I would have to wait awhile. I did not want to hang up and re-live the whole mess of trying to reach someone. After a few minutes, a Supervisor named Alisha did come on the line. She said I should receive it this week probably by Tuesday. So at that point I cancelled my next order and my business with Nutrisystem.
When I was on the program before I never had this problem. My dry food and my frozen food were delivered to my home either the same day or a day afterwards. I realize they come from 2 different facilities, however, they should still co-ordinate the shipment so that the customer has ALL the food about the same time.
This way the customer can have the choice of what he wants to eat on any day. I no longer can refer people to your program.
And I am very disappointed that I am unable to continue on Nutrisystem. Something has gone wrong in the shipping decisions being made, as well as the customer service dept. Last time I was on hold for 45 minutes.
I am still going to reach a Director or Senior Vice President in Corporate to share my experience with because they need to know what is happening. I just placed an order and requested mac n cheese and received mushroom ristto instead.
I will not each anything with mushrooms. What do I need to do to correct this order? I am trying to delay my order. Please delay it for one month. I have reached my goal and do not need for at least one month. All of my cheddar broccoli rice lunches were damaged in my last shipment. That is 5 of 5 lunches came damaged. I feel the food was ghastly. I had pushed my order out 3 times, because I still had food left from the 2nd order I place. I could not eat it. I would gag on it.
I would cook my own food or buy weight watchers food.