Ex-QVC queen Lisa Robertson finds love at last with her TRAINER

546 QVC Consumer Reviews and Complaints


Comments Share what you think. The following week I went on my account to order a few things and could not order. This company is undertrained. Close to Christmas I went over my limit accidentally. May 21, I too was a long time customer of QVC, and spent thousands. I chatted with one rep and she said this was an error that I was going to get refunded. I try calling QVC but get left on hold.

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QVC's Privacy Statement does not apply to these third-party web sites. All rights reserved Trademark Notice. Shop Clearance by Brand. Received someones used Shirt. But Bought as Ne But Bought as New , USPS tracking shows "delivered to agent". Cusomer care Return Issue. Question about Cancellation of Items Or What does Backorder mean? Mess From Royal Palace Rugs. I submitted another complaint with QVC hoping maybe to hear something back the second time. The complaints I submitted to QVC were from my account because, when you go to send the complaint they make you sign in and seeing how he doesn't have an account because it was closed he couldn't send the complaint.

The next morning after sending the second complaint I received this email: To prevent further business loss, all QVC customer accounts associated with this information were closed. I do apologize for any disappointment or inconvenience this may cause. It has been a pleasure assisting you. Thank you for shopping with QVC! We have read several complaints about QVC and them closing accounts right after receiving a complaint about them. It seems to us that QVC is a judgemental company, judging people based on other's actions or where they live and in my case apparently by name because I never lived in the household they are referring to.

They seem to not care about their customers or want to even try to resolve a problem their customers have. I received my items and I had no complaints with that but when it came time to make 2 payment I realized I needed a few more extra days to make the payment. So I called QVC and explained my situation to the rep for her to tell me that "Corporate makes up the payment days for easy payments and because corporate makes up the billing days we are unable to give you an extension on the payment".

But if you go on the website and read about the easy payment plan it states that if the day you are scheduled to make a payment is not workable for you you can call and set up a different date I purchased an item with the easy payment 5 payments they have awesome I thought.

I wanted to pay it off early and made the last two payments ahead of time, 3 days later they collected an extra payment. I chatted with one rep and she said this was an error that I was going to get refunded. So I chased again with another rep, this time she said, "This is an error. The item shows paid off. This 6th payment will be deleted. Now he answer is that the previous rep misinformed me and that they refunded the 5th payment and that the extra payment that shows up in my back account they didn't collect it I will never buy anything from QVC.

I too was a long time customer of QVC, and spent thousands. In the last two years I have experienced a lot of "dissatisfaction". I experienced rude and unhelpful customer service staff. I have received numerous "damaged" merchandise which I had to return myself making this an "inconvenience".

I have received items that was more bait and switch, than what was advertised. I am disappointed in how low QVC has gone and how the "quality" of a lot of their items have deteriorated. This is my last month with QVC. I find the aggravations and disappointment, and lack of empathy with Customer service staff is not worth the stress. I purchased an Apple Watch in December.

Decided not to keep it and returned it December 27th. I waited several days before I called back again to follow up and was told they were investigating the return.

They needed to know exactly when the Watch was returned. What difference does it make when it was returned. I waited a few more days before I called CS to follow up again. I spoke with a rep and requested they return the Watch. I had one more easy pay payment, so just return the Watch. We will refund you. I spoke with one of the nicest Representative thus far. The purpose of my call this time was to get the address of the President of QVC.

I was tired of speaking to these non professional Call Center reps. I needed to resolve this and I wanted to share my concerns with the higher ups. I was given the address and then she asked if there was something she could help me with. I had convince myself that there was an alert on my account informing the telephone reps NOT to give me any information.

I gave in and shared my dilemma with her. She was so sympathetic and apologetic, if made me feel comforting. All of a sudden that information is not available on my account. I believe either someone in their warehouse got sticky fingers and pocket it or when the data entry clerk entered the return an error was made. I know I returned the watch and I want to be refunded. I have read so many post from dissatisfied consumers and it saddens me.

I enjoyed shopping on QVC and to discover how unconcerned they are with various issues makes me wonder, what type of business was I dealing with. I will keep fighting for my money. I returned it, they received it so I was told and I deserve a refund. Amazon must be destroying you. I initially purchased on QVC, but found a different color on Amazon.

Buying both as I can use both. On May 2, I received my Amazon package, two days after purchase. Tracking is great as you can see every step. Tell me, QVC, how can you be so slow in shipping when your competition is so fast?

I will never order from you again. Honestly, you cannot continue this slow service in light of the competition that is out there. My experience with QVC has pretty much been very good. The items purchased I have been very happy with. I have only had to return something only a few times and it was only because the size was not right.

Service is fast and efficient and phone reps are courteous and helpful. Online reviews make good guidelines in determining whether or not to make a purchase. I purchased Nick Chavez Soft Hair Flocker after watching him demonstrate this product on three women. I purchased product for a friend's mother. Product did nothing for friend's mother, for my hair and three other friends who tried it. Will not make any other purchases from QVC.

I have purchased several items online from QVC and each purchase has been great. The products are just as they are described or look in the picture and they were delivered when promised with updates along the way. I get e-mails asking for confirmation of delivery and if the product meets my expectations. I love that they offer flex pay or regular pay. The online site is really simple to use. But I like to call the just to make sure the item I want is in stock and that the transaction goes smoothly all on their servers, it helps minimize possible hacking from outside sources.

They let you know when the package is shipped and delivery date. They just send you an e-mail. I ordered a piece of clothing from QVC and total cost was Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

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Enjoy reading our tips and recommendations. We require contact information to ensure our reviewers are real. We use intelligent software that helps us maintain the integrity of reviews. Our moderators read all reviews to verify quality and helpfulness. David of US Verified Reviewer. July 18, Apparently if you have the same name as someone who has had issues with QVC or your parents closed their account, QVC will not let you have an account, no matter that you are approved for one of their Q Cards.

July 11, I have been an active customer for 20 years. July 7, They tell you that you have 30 days to return an item. July 1, They take various payments from my bank account but have cancelled my accounts claiming loss of business?

June 30, I am happy with the kindness the reps show towards the customer and I am very pleased with the deals they offer with the easy payments. June 18, If I could give less than one star, I would. June 15, On June 10th I called and ordered this special deal.

June 9, In the month of March I ordered the Dyson vacuum. The following month he made a return visit to her show for another round of tough exercises. I am working on that. The former Miss Tennessee's stalker nightmare was revealed by Daily Mail Online 12 months ago after she begged a judge for help, saying: QVC took out injunctions against four of the most persistent men after they turned up at her home, tailed her and accosted other TV presenters seeking to meet her.

When police arrested him, they found two boxes containing wedding and engagement rings strapped to his chest. Lisa, who had two late-night fashion and beauty shows and was also the 'face' of the home shopping empire at Hollywood galas and charity events, announced in October she was leaving QVC after 20 years. She admitted that her stalker nightmare factored in to her decision to leave.

Her final night was December 12 but she has yet to reveal her plans for the future, except to insist that she has not retired. Friends say she has finally found time to relax and enjoy being with Eric, who used to work in finance before becoming a full-time personal trainer. After filing for Chapter 7 voluntary bankruptcy, the couple was ordered to attend debt education classes. Their debts were discharged just months later. By then Eric and Amy, who bought their first home together in , were living in rented accommodation close to the QVC headquarters.

But Amy, 39, moved out and into a small flat nearby in Amy refused to comment about her ex's new romance, telling the Daily Mail Online: Eric did not respond to messages from Daily Mail Online.

Lisa, who has her own clothing and accessories line, is understood to be in the midst of renovating her four-bedroom high-security home on the edge of West Chester with Eric's help. She is currently in the midst of another holiday — visiting her sisters Kim and Cheryl in South Carolina. Last year friends told the Daily Mail Online that she was too busy to find love.

But she does love to flirt. I told her I wasn't interested — I had one wife go crazy on me and that was enough to put me off relationships. She's a real class act.

Her relationship with Eric appears to have happened at whirlwind speed. Until she quit QVC in December, her social media posts revolved around decorating her home for the holidays, her favorite recipes and work commitments.

Then at the start of this year she suddenly started posting work-out pictures with Eric and holiday snaps of the two of them together. Lisa did not return requests for comment.

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